Frequently Asked Questions

What is the SAG Foundation?
Founded in 1985, the Screen Actors Guild Foundation is an educational, humanitarian and philanthropic national nonprofit organization.


The Screen Actors Guild Foundation provides vital assistance and educational programming to the professionals of SAG-AFTRA while serving the public at large through its signature children's literacy programs.

Our programs reflect the concerns and interests of SAG-AFTRA members as well as their desire to "give back" to their communities. The SAG Foundation is independent from SAG-AFTRA but offers substantive services to fully paid up, active SAG-AFTRA members, free of charge. The SAG Foundation relies solely on the support from grants, corporate sponsorships and individual contributions to maintain our programs and create new ones.

Who may attend SAG Foundation events?
SAG Foundation events are open to SAG-AFTRA and EQUITY members unless otherwise specified.  Members must be paid-up and in good standing. You must make a reservation and present your current SAG-AFTRA or  EQUITY card at check-in.

Please note that Casting Access Project and Voice-Over Lab guidelines differ from those of other SAG Foundation programs. Please refer to the event rules of these programs for further details.

How do I sign up to receive email notices from the SAG Foundation?
Log into our site and click on the link called "User account" on the right side of the screen. Towards the bottom of the page you will see a section called "Email Notices."

How do I change my e-mail address with the Foundation?
Log into our site and click on the link called "User account" on the right side of the screen.

How do I change my SAG ID or AFTRA ID to my new SAG-AFTRA number with the Foundation?
Log into our site and click on the link called "User account" on the right side of the screen. Scroll down to where it says Union Affiliation. SAG or AFTRA should already be selected. Change it to SAG-AFTRA by clicking on the button. Delete your old number from the ID Number field. Enter your new number. Scroll to the bottom of the page. Click on SAVE.

I am a SAG-AFTRA member but I cannot log in to the Foundation site.
The SAG Foundation is a separate organization from SAG-AFTRA. If you have never registered on our site you will need to do so. To get involved with the SAG Foundation please register on our website.

In the log in area (green box on the right side of our website) it says "New to our site? Register here." Click on the link.

If you have registered previously and are having trouble logging in please click on Forgot password, in the log in area, to retrieve your information. 

I'm having problems logging in or I can't remember my password. What do I do?
In the log in area (green box on the right side of our website) it says "Forgot your password? Click here." Click on the link to retrieve your information. It will ask you to enter your email address. You will then receive an email that will include a link. When you click on the link it will automatically log you into our website. You will be able to access your information and change/create a password. For step-by-step instructions Click Here.

If you continue to have trouble please send an email to webmaster@sagfoundation.org.

When I click on Forgot password and enter my email address it says my email is not recognized. Why?
The email address you are entering does not match the one in your record. Do you have another email address you may have used on our site? If you continue to have trouble please send an email to webmaster@sagfoundation.org and we can update your email address for you.

I’m on my “User Account” page and when I hit submit it says my ID is not valid. Why?
You likely do not have the required number of digits in the ID Number field. Please make sure that all 8 digits of your SAG-AFTRA or EQUITY ID are entered. If your number is not 8 digits please add leading zeros.

How do I register a guest for an event?
When you make a reservation for yourself you will be given the option of adding a guest (when guests are allowed).

How do I find out what events I've RSVPed for?

 

To see what you’ve registered for please log into our website. Once you are logged in you will see a list of options under your name (on the right side of the screen). The first item is called User Home. Click on User Home and you will see all of the Foundation’s upcoming events. The events you have registered for will be at the top under the heading “Upcoming RSVP'ed and Waitlisted Events.”


How do I add a guest to an event if I have already RSVPed?
Once you are logged in you will see a list of options under your name on the right side of the screen. Click on User Home. You will see a list of all the SAG Foundation's Upcoming Events. The top section will be events that you have registered for.

Assuming space is still available you will see two blue buttons. Once will say CANCEL RSVP and the other will say ADD GUEST. Click on ADD GUEST. If the event is full or guests are not allowed you will not be given the option of adding a guest.

How do I check my RSVP status (Seated vs. Waitlisted)?
You can check your status at any time by signing into our website. On your User Home Page you will see a list of events that you are scheduled to attend. Your RSVP status can be found on this page.

I am Waitlisted for an event. What does that mean?
Prior to an event, as we receive cancellations, waitlisted people will be moved to the seated list in the order they signed up. If you are moved to the seated list you will be notified via email (by midnight prior to the day of the event). You may also check your status at any time by logging into our website. If you are still on the waiting list the day of an event you are welcome to show up to see if space is available. The order that you check-in will be noted and if space is available we will begin letting people in from the waiting list just before the event starts. You WILL NOT be recorded as a “no show” if you are on the waiting list and do not attend or if you show up and do not get in. If you know you will not be showing up to see if space is available please cancel your reservation by midnight prior to the day of the event so that others may register. 

CAP and VO Lab events are different. You must be seated and confirmed in advance.

How do I cancel my reservation for an event? 
Log in to our website and you will see a list of events on your User Home page. The last column of each event listed indicates your RSVP status. If you have an RSVP for an event, you will see a link to cancel your reservation. Simply click that button.

This will also cancel the reservation for your guest, if you have made one. You may also cancel just your guest’s reservation in this area. 

What is your cancellation policy?
Cancellations must be made by midnight prior to the day of the event. 

Failure to fulfill a SEATED reservation or arrival after check-in is completed will be recorded as a “No-Show.” 

For our Conversations and LifeRaft programs, three “No-Shows” within a year will result in restriction from attending SAG Foundation events for six months. The restriction ends six months from the date of the third "no show."

For our Casting Access Project and Casting Access Project Online programs, ONE "No-Show" will result in restriction from attending future Casting Access Project and Casting Access Project Online programs for six months.  This will not be applied directly to our Conversations and LifeRaft programs, given you haven't missed three events from those separate programs within a year.

The “No-Show” policy does not apply to WAITLISTED reservations – UNLESS you are moved to the seated list. If you have been moved to the seated list and will not be attending you must cancel by midnight to avoid being recorded as a “No-Show”. Your status will be changed no later than midnight prior to the day of the event – to give you time to cancel. 

Waiting List – 
If you are on the waiting list and a spot opens up you will be moved to the seated list and notified via email (by midnight prior to the day of the event). You may also check your status at any time by logging into our website. If you are still on the waiting list the day of an event you are welcome to show up to see if space is available. You WILL NOT be recorded as a “no show” if you do not attend or if you show up and do not get in.

Please note that Casting Access Project and Voice-Over Lab guidelines differ from those of other SAG Foundation programs. Please refer to the event rules of these programs for further details.

Do I have to log in to watch a live streamed event or view videos in the video gallery?
No you do not have to log in. Just go to to www.sagfoundation.org/videogallery

I'm having trouble viewing a video gallery? What should I do?
The first thing to do it make sure you have the latest version of Adobe Flash on your computer. If you continue to have trouble please send an email to webmaster@sagfoundation.org.

I received an e-mail notice for an upcoming event, but when I went to the site it was full. Is